Are You Happy with Your Current Vendor?

By: Bob Groover

business-agreement-fake people

Have you ever thought to yourself, “I’m so happy with my current vendor!”  No? Well, you are among the majority…

I’m not sure why this question is not asked more often.  With the current state of the economy, you would think CEO’s and other decision makers would want to review their options and hear out what competitors have to offer.  Ask yourself these questions:

  1. Does my current vendor of office technology happen to like me as much as I like them? This being asked, you probably would have those reoccurring nightmares of your vendor having your pricing so high, that you wake up in a cold sweat.
  2. With this industry being filled with companies that supply the same things, do I benefit from competitive pricing? On the contrary, some of the suppliers have become very lax and comfortable with their long standing customers, which lead to non competitive pricing for the customer that has chosen to stay with the same vendor/supplier for years.

This is why it is so important to have competitive pricing on an annual basis.  It’s also very important to have a vendor that can both supply the product that you need and back it up with service you deserve.  When it comes to units, widgets, whatever you want to call it, make sure someone is consulting you on not only saving money, but having the proper solution for your specific office needs.

So the next time someone asks, “Can I speak to you about your current office technology needs?” please don’t say “I’m happy with my current vendor!”… Unless you really mean it.